Whispria ("Whispria", "we" or "our") fully respects your privacy rights. Whispria is a product of Solstice Technology Co., Ltd. We hereby formulate this Privacy Statement (hereinafter referred to as "this Statement") to help you understand how we collect, use, disclose, protect, store and transfer your personal information. Please read this Statement carefully. If you have any questions, please contact us.
This statement applies to our products and services that display or mention this statement.
Personal data refers to various information related to an identified or identifiable natural person recorded electronically or otherwise, excluding information that has been anonymized. We may collect your personal information when you use Whispria products or services and interact with us. The specific types of data collected will vary depending on the products and services you use and your interactions with us. You are not required to provide personal information to Whispria, but in some cases, if you choose not to provide it, Whispria may not be able to provide you with relevant products or services, nor respond to or resolve the issues you encounter.
In the process of providing you with relevant products or services, Whispria may also collect and summarize statistics such as website visits, application downloads, product sales, etc. in order to understand how users use our products and services. For the purpose of this statement, the above statistics are considered non-personal information. We will try our best to separate your personal information and non-personal information and use these two types of data separately. If personal information is mixed with non-personal information, it will still be treated as personal information.
Whispria will only collect and use your personal information for the purposes described in this statement and the privacy notices of each product. The following are examples of the personal information we may collect:
You need to register a Whispria account to enjoy certain features or services. When you register an Whispria account or log in to an Whispria account, we may ask you to provide relevant personal information.
Whispria's products allow you to communicate and share information with others. When you use Whispria products to share content with family and friends, you may need to create a publicly displayed Whispria account profile, including a nickname, avatar, etc. Whispria may collect information you provide about the aforementioned persons, such as name, email address, and phone number. Whispria will take reasonable and necessary measures to ensure the security of the aforementioned communications.
In order to meet the requirements of some jurisdictions for real-name account registration, game anti-addiction systems, etc., Whispria may require you to provide identification issued by the local government or relevant card information that can prove your identity.
When you use Whispria products and services, Whispria will collect your device information and information about how you and your device interact with Whispria products and services. Such information includes:
Where permitted by local law, Whispria may also obtain other information about you, your device, or your use of the Services from public or commercial lawful sources, such as when you log in to our Website through a third-party social networking site account, we obtain your information from the third-party social networking site; or when other individuals use our communication services and upload your contact information.
Whispria will only use your personal information when there is a legal basis for doing so. In accordance with applicable local laws, Whispria may use your personal information for the following purposes based on your consent, necessary to perform/enter into a contract between you and Whispria, necessary to protect your or others' legitimate interests, necessary to perform legal obligations, and the legitimate interests of the enterprise:
Whispria's websites, online services, emails and advertisements may use local storage technologies such as cookies, pixel tags and web beacons. Whispria treats information collected through cookies and similar technologies as non-personal information. However, if local law considers IP addresses or similar identifiers to be personal information, Whispria will also consider such identifiers to be personal information. In addition, we sometimes combine non-personal information collected through these technologies with other personal information we hold. When we combine data in this way, we will treat the combined data as personal information for the purposes of this statement.
A cookie is a plain text file stored on a computer or mobile device by a web server. The contents of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, and some numbers and characters.
Whispria sometimes stores cookies on your computer or mobile device. We enable cookies to improve user experience, including:
You can manage cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have the function of blocking cookies. For more information on how to change your browser settings, please consult the browser provider.
If you clear cookies, you will need to change your user settings each time you visit Whispria's website. Please also note that some of Whispria's services may require the use of cookies, and disabling cookies may affect your use of all or part of the functions of these services.
In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our websites. Web beacons are usually electronic images embedded in websites or emails that can be used to recognize cookies on your device when you view a web page or email. Pixel tags allow Whispria to deliver emails in a format you can read and allow us to know whether the email has been opened.
Whispria and the third parties we work with use this technology for a variety of purposes, including analyzing service usage (in conjunction with Cookies) and providing content and advertisements that better meet your needs. For example, an email sent to you by Whispria may contain a click URL that links to the Whispria website content. If you click on that link, Whispria will track the click to help us understand your product and service preferences and improve customer service.
We and the third parties we work with may use other local storage technologies in certain products and services, such as local shared objects (also known as Flash cookies) and HTML5 local storage. These technologies are similar to the cookies described above, they are also stored on your device and can be used to record certain information about your activities and preferences. However, these technologies may use different devices than standard cookies, so you may not be able to control them using standard browser tools and settings.
Many web browsers have a Do Not Track feature that can issue a Do Not Track request to a website. Currently, the main Internet standards organizations have not established policies to dictate how websites should respond to such requests.
Whispria currently does not support changing the handling of the above cookies based on your selected "Do Not Track" settings or other similar features.
Whispria attaches great importance to the security of personal information. We adopt industry standard practices to protect your personal information and prevent it from being accessed, disclosed, used, modified, damaged or lost without authorization. To this end, Whispria has taken the following measures:
In short, Whispria will do its best to protect your personal information. However, no measures can be perfect, and no product, service, website, data transmission, computer system, or network connection is absolutely secure.
If a personal information security incident unfortunately occurs, Whispria will inform you in accordance with the requirements of local laws: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks on your own, and remedial measures for you, etc. We will inform you of the relevant situation of the incident by email, SMS, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will take reasonable and effective ways to issue an announcement. At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of local regulatory authorities.
In accordance with local legal requirements, the personal information subject or his/her agent may make a request to Whispria to exercise the above-mentioned personal information subject rights (hereinafter collectively referred to as a "Request" ) .
Requests from the subject of personal information must be made in writing. Even if the requester does not specify the regulations on which the request is based, the request is still valid. Generally speaking, verbal access requests are invalid. If the local country's legislation also recognizes the validity of verbal requests, Whispria will comply with such regulations.
The request of the personal information subject can be made through the Whispria official website. If the personal information subject makes a relevant request through other channels such as the service mailbox, online customer service, etc., we will guide the personal information subject to make a formal request through the aforementioned channels to facilitate communication and feedback on the processing progress and results.
Most laws require that personal information subjects follow specific requirements when making requests. This statement requires personal information subjects to do the following:
Whispria will make every effort to ensure that a response is made within the necessary and reasonable time after the personal information subject's access request is made.
When required by applicable law, you also have the right to withdraw your consent at any time when Whispria processes your personal information based on your consent. However, the withdrawal of consent will not affect the legality and effectiveness of our processing of your personal information based on your consent before the withdrawal, nor will it affect our processing of your personal information based on other appropriate legitimate bases.
We attach great importance to the protection of minors' personal information. Whispria will provide services and protection to minors in strict accordance with national laws and regulations. Parents or other guardians should also take appropriate precautions to protect minors, including supervising their use of various products or services.
Whispria considers anyone under the age of 16 (or the age specified by local law) to be a child. Children may not create their own Whispria account without the consent of their parents or other guardians. We will strictly limit the circumstances of entrusting the processing, sharing, transfer, and public disclosure of children's personal information in accordance with the provisions of laws and regulations. If at any time the guardian needs to access, modify or delete personal information related to the ward, please contact us in the manner described in Chapter 9 " How to Contact Us " . If Whispria finds that it has collected children's personal information without obtaining verifiable parental or other guardian consent in advance, it will try to delete the relevant content as soon as possible.
To ensure a smooth browsing experience, Whispria' websites, products and services may contain links to third-party websites, products and services. Whispria' products and services may also use or provide products or services from third parties. Whispria has no control over such third parties. You can choose whether to access the links, content, products and services provided by third parties. Whispria cannot control the privacy or data protection policies of third parties, and such third parties are not bound by this statement. Please read and refer to the privacy or data protection policies of these third parties before submitting personal information to them.
Whispria reserves the right to update or modify this Statement from time to time. If we make changes to this Statement, we will publish the latest version of this Statement on our official website. If we make significant changes to this Statement, we may also send you a notification of the changes through different channels, such as posting a notification on our website or issuing a separate notification to you.
If you have any questions, comments or suggestions, please contact us through online customer service.
Generally, we will answer your questions within the time limit specified by laws and regulations. If you are not satisfied with our response, especially if our personal information processing behavior has harmed your legal rights and interests, you can also file a complaint or report to the local privacy protection regulatory department.